Frequently asked questions.
About the process, deliverables, platforms and models. If you can't find your answer, write to us.
01 · ProcessWhat do I need to send for the analysis?
The piece (thumbnail, post, Reel or carousel as JPG, PNG or video) and its title or caption. The description and performance data are optional, but with the description we can compute the full Score D. Everything goes by email to contacto@sensia.io, no forms.
02 · PlatformsWhich platforms does it work on?
YouTube, Instagram, Facebook and Threads. Each platform has its key metric (views per day, saves, shares or replies) and its own history. WhatsApp is out of scope.
03 · MethodHow is this different from other services?
Most give opinion-based feedback. Sensia starts from a published academic model and adds its own indices. Every recommendation comes with a measurable reason and a written rationale.
04 · BrandWhat happened to Thumbiq?
Thumbiq is now Sensia Visual. The models, criteria and your channel history stay the same; the brand changed and Instagram, Facebook and Threads joined. Previous reports remain comparable with new ones.
05 · ProcessDoes it work for any niche?
Yes. The variables are visual and structural: they apply to sports, finance, tech, entertainment, education or food. What we tune per account is who counts as a recognizable figure for your audience.
06 · FormatsWhat if my thumbnail has no person in it?
It isn't a mistake. Sensia recognizes the type of piece (product, opinion, place) and evaluates it with the right criteria, comparing it against your pieces of the same type.
07 · MethodWhat is the Creative Distance Index (IDC)?
An editorial metric that evaluates the piece's creative device (the metaphor, the wink, the reference) for originality and clarity. It only appears when the piece uses a creative device.
08 · MethodCan I compare my score with another account?
No. Sensia's scales are calibrated per account: your 75 is not someone else's 75. What's useful is your percentile against your own history.
09 · PlatformsWhat does it mean when a figure is “flagged” in the report?
That the figure is still being validated on that platform. We'd rather say so than present it as certain.